Review of Venta-Airwasher LW24 Plus 2-in-1 Humidifier and Air Purifier - 2011

Customer Ratings:

This is the second cleaner, which we currently buy. There will be two :)

Performs all what written in the description.

The technology is simple and effective.

device is durable

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The product looks fine but I give up. This is the 2nd LW24 I bought. I have Asthma and really need a good Air Washer to improve my daily life, a friend recommended this brand, he has a LW14 & likes it.

After step by step setup the 1st one, everything checked fine, turned on the power, green light on & I can see the fan was moving, at once, the red light on too, fan stoped at once too. I read the user manual again & again, it is a simple designed machine, not rocket science, what could be wrong? It was Friday night, I could not get their technical support so I sent an email to them, they replied fast, but telling me they could do nothing, best way is return the merchandise.

As I said I need it badly, so I ordered the 2nd one, I thought the "Made in Germany" should not be that bad. I got it Friday again. This time I did the setup even more carefully, since I have the 1st time experience already, but the exact same problem happened again. What could be wrong? Anyone could help me before I return it again?

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this is for the 6in 1 unit SA00001S flimsy piece of junk, don't waste your money and close your account that you gave them so they can't keep pulling money our of you account