Wednesday, May 21, 2014

Discount GE 50 Pint White Dehumidifier - ADEH50LP

GE 50 Pint White Dehumidifier - ADEH50LP
Customer Ratings: 2 stars
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For 3-4 months these units work great.

BUT THEN even with extremely careful use in a climate controlled, unfinished basement...

I owned THREE of the previous model with the exact same features and specifications (except the Energy Efficiency Rating was a bit higher on the previous model) and FOUR of this model.

On the three previous models one FAILED in two months, and the remaining two FAILED within 9 months. Apparently, there is a MAJOR PROBLEM with the design, parts, and/or assembly that allows the refrigerant to slowly leak from the system. Thus, after a few months (typically) the coils start to slowly frost over lightly when the compressor activates, decreasing moisture removal. Quickly, the problem worsens. Soon, the unit is CONSTANTLY frosting over, defrosting itself, frosting over, defrosting, etc when activated by the humidistat.

On the four of the current model... One was Dead On Arrival. One, the compressor would never engage (even when set on Continuous). And, the remaining two began the constant cycling between frosting over and defrosting after only 4 or 5 months of use.

In addition, on these two units the metal framing that holds the coils rusted EXTREMELY QUICKLY to the point that the water receptacle is now discolored bright red-orange AND chunks of rusted metal appear in collection bucket daily AND small rust flakes are expelled with the air from the top of the unit.

Definitely NOT what one would expect from a dehumidifier that costs between $150.00-$200.00 PER UNIT.

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Saw some bad reviews on the model and wanted to put in my 2 cents. I bought one of these to replace one that was in the basement when we bought our house. For 3 years its been running almost non-stop (does turn off at set humidity level in winter but spring to fall is constant). When the second one in the basement that came with the house dies I got an LG on sale at Home Depot and its dead after less than 2 years. Looking to get another GE to replace that piece of crap LG.

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We purchased this dehumidifier after reading a recommendation from the Consumer Reports website (our faith in Consumer Reports went down after our experience with this product). We initially were happy with our purchase; however, after 7 months the device stopped working:

A) the built-in hygrometer appeared to malfunction and the device stopped removing moisture from the air (unless we set it to remove moisture continuously, which is an option on the device)

B) after using the device in "continuous" mode for 1 week, ice crystals began forming on the front of the device we turned it off and called GE.

Their solution was to ship us a "good will certificate" for the purchase of another GE dehumidifier (the certificate is worth a maximum of $250). We're in the process of ordering a new one.

The device operated in a climate controlled section of our home. We also own a Delonghi DD50P Dehumidifier purchased at the same time: The Delonghi operates in our garage which is not climate controlled and is still functioning well.

While GE support was kind/responsive, this GE product was unreliable/appears to be poorly engineered and/or manufactured.

Honest reviews on GE 50 Pint White Dehumidifier - ADEH50LP

It seems to work fine in my basement. I was confused at first because it seemed that the fan ran constantly while the compressor cycled on and off based on the humidity setting, but then I discovered that the fan runs for just a few minutes after the compressor turns off. Wish the manual mentioned that behavior. So now my only complaint is that something is rattling in the water reservoir and I haven't figured out what it is so am just living with it. Not a huge deal, just a slight annoyance since i'm not in the basement that often. Rating = 4 stars.

6/1/13 update: I only use the unit in the summer when the humidity level in the basement gets too high. When I turned it on this year (season 3) the fan blew but the compressor never turned on. I took it to be repaired and was told the compressor was leaky and not repairable. It only had a one year warranty, so I'm out of luck. Plan to buy a Frigidaire replacement, but I suspect all the newer units are not built to last like my old bullet-proof Wards unit (it was running fine after 20+ years but was a little short on capacity and I thought a newer one would be more efficient, so replaced it). Reduced the rating to one star.

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This dehumidifier does the job but the fan is very loud even on low. Don't plan on watching TV or having a phone conversation in the same room with it.

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