September 2013 Update GE did an exchange on the THIRD unit that failed when turned-on May 2013. This time they did not require I "buy" another unit then send in a voucher to claim my money. I picked-up the FOURTH unit at my local dealer on May 10,2013. It lasted until around labor day September 2, 2013. The same failure mode as before. Evaporator coil is not getting cold and the compressor is not running. I'm guessing the refrigerant has again leaked out. This time I also connected my AC Current meter to compare the power draw when it fails as compared to when it's operating. The current draw now is about 2 Amps (running fan ~240 Watts) and when it actually is working and the compressor is running, the current is closer to 6 Amps (~720 Watts). Given the fact that the other three units all lost their refrigerant while sitting idle over the Winter, I have no plans of using my Warranty now to get another (FIFTH) unit to sit around until next Spring. I'll wait until May 1, 2014 to claim number 5. These Dehumidifier failures are ridiculous. When is GE going to wake up and change suppliers or just drop the whole line. Looking at the pile of junk Dehumidifiers sitting in the junk pile at the dealer, this has to be a money loosing product line.
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I'll start this review with the GE ADER65LN Dehumidifier I bought in May 2010 after two other brands failed a few months after their warrenty expired. I had an LG that had its' compressor fail. Repair costs were almost as much as a new one. So I scraped it and bought a Kenmore at Sears. That one lasted as about as long as the LG with another compressor failure. When I looked inside the cabinet I found the Kenmore was made by LG (it turns out most all residential dehumidifier internals are made by Cree in China).
I then researched Consumer Reports and online reviews for the most reliable and best operating dehumidifier. The GE was rated the best so I bought one. I went to use it in May 2011 and guess what? It didn't work. I checked the evaporator coil and it was not getting cold. This time I was still under warrenty so I took it into the dealer for repair. I got a call back and was told the the compressor was bad. Big surprise! GE is giving me a rebate coupon for the price I payed for the unit. I must buy another GE dehumidifier and send a copy of the invoice and the coupon to get my money back. This time I got the "updated" GE ADER65LP.
I'm a graduate engineer that knows a dehumidier is not "rocket science". The reliability of the LG, Kenmore (LG) and GE is terrible. I had a Fedders dehumidifier for 25 years and only replaced it because I needed more capacity. Never had one problem with Fedders, but it was made in the USA!
I'm now on my THIRD GE 65 pint Dehumidifier Failure!!! In June 2012 I had the second dehumidifier fail, the ADER65LP, same failure mode as the ADER65LN. I again carried it back to the dealer's service department and they confirmed the compressor was dead. I received another voucher to send in AFTER I purchased the third GE 65 pint dehumidifier, an ADER65LQ Model. That one lasted all Summer of 2012. I put the unit away for the winter and just took it out today to see if it still worked before the humidity increased during the Summer. Guess what? It doesn't work! I ran the unit for 4 hours in a 70 F Basement room with 60 RH. I checked the evaporator coils and they are not getting cold. The compressor is running and feels hot. I'm guessing the refrigerant has leaked out. I'm taking it in again to the service department, but this is the last time. These China made units are JUNK!
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This is a cheap China junk machine with a GE label on it; mine only lasted 1-1/2 years! Just long enough to be out of waranty. My Mom's forty year old, usa made GE model is still running!
Bottom line: Designed to fail! Pay a $1000 and buy a usa model.
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Bought this dehumidifier back in April for my new house. Went with a 65 pint unit as the previous owner only ran a 50 pinter. Seemed to work ok out the box, however it seemed to run frequently. It would run for 15-20mins then shut off for 5-10mins before starting again. It would have trouble getting the humidity below 65%, but that was good enough for me & I thought this was due to the size of my basement. Seemed to work ok most of the summer, but now the unit is really struggling seems more & more so. It runs constantly non-stop and can't get the humidity below 80%. It is still removing the water from the air, but not nearly as much as it was. The unit also dripped what appears to be an oil stain on my floor. Its a concrete floor, but the wet spot under it won't go away at all. The coils also keep freezing up no matter how long I let it thaw out. The basement has been a constant 68* this whole time and I regularly clean it. GE's customer service is terrible. All I have been getting is a runaround with them for the past month. They don't really seem to care much about their customers or stand behind their products. Its like a cowardish game to them. Shame really, GE used to be a great brand, but I guess since they sold out to the Chinese they are unable to build quality products or have a real customer service. I guess the only thing I did with purchasing this was give away $200something dollars to the pockets of some greedy business man.
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Purchased first one from ABT. It lasted one season. As with others' experience, fan works but no cooling therefore no de-humidification. GE provided credit for purchase of another GE product. Purchased another unit with credit. Again, failed after one season. Also purchased extended warranty. Will use proceeds to purchase non-GE dehumidifier (old and no doubt less efficient Westinghouse dehumidifier still working well after 30 some odd years). Will notify EPA that units are suspected of failing because of refrigerant leakage (illegal to leak CFCs into atmosphere). Will write letter to J. Immelt, head of GE and fellow HBS alum regarding crap product GE is putting out under its name. Outrageous situation.
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This is my second dehumidifier from GE. The first one lasted a couple of years, stopped working and was recalled due to fire hazard. The second and third ones lasted 2 years and then also stopped working. The fans and compressors are running, but no longer removes moisture. When they worked they did the job fine, but unless you want to replace every two years, I recommend buyers avoid GE. Had similar experiences with GE washers....but that's another story. One feature I do like is the integrated carry handle which makes it a little bit easier to throw it as far as you can after it prematurely fails.
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