We have gone through many humidifiers over the years and we have tried everything every type, every brand and this is a product category dominated by lemons. This Essick humidifier is a gem. It is easy to install and setup, has a decemt hygrostat (humidity gauge), and has a full digital LCD screen. We have not had issues with white dust which plagues other humidifiers. My only minor complaint is the power and fan speed control are the same button; when you hold down the button to turn it off, the fan turns down one speed and you have to cycle through to get the original speed when turning it back on. Very minor nuisance.
We liked our first so much we bought a second for the family room. Would recommend to anyone and we are considering buying a third one. We will never buy another humidifier brand.
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After researching the heck out of every sort of humidifier on the planet within an "average" price range, I decided on this Essick Air unit.
Essick's reputation for quality and customer service were the deciding factors in my purchase. The humidifier was delivered with a broken tab on the front grill, no big deal but this was a new item. I picked up the phone and spoke with a REAL person at Essick 4 days later a new grill arrived.
There seems to be no real difference in the construction of the majority of humidifiers out there. Almost all are made in China, almost all priced "about" the same and almost all work most of the time.
The difference will be in the company behind the product.
This unit works well. The tanks are easy to fill at the sink. The replacement wicks are readily available and inexpensive for the life you'll get out of them. Fan settings on 3 and 4 are loud, more than just background noise I keep mine on 2 and it isn't bad. The built in digital meter is nice as well as the pre-set feature.
I ordered the unit on Amazon, it was sold by Uncle Joe's. Their true to their word so far as processing and shipping and had the best price at the time,$78.00. I would buy from again.
I recommend this unit for a medium size apartment or smaller house.
Buy one size larger than what you think you'll need, my only regret is that I listened to my wife and didn't. Here in the NE when it gets cold it gets real dry real fast.
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We bought one of these a little less than 3 years ago. The water tanks that came with it leaked immediately. I called Essick customer service and they sent (free of charge) new, redesigned tanks that worked fine. The unit gave out about a month ago. I called customer service and explained the problem to them. They said that it sounded like the fan motor was finished, so that is the end of this humidifier. They only have a one year warranty, so I'm out of luck. We paid around $90 for this, so that's around $30 per year. I won't be buying another Essick product.
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I recommend this product. Works great! Would not turn on out-of-the-box so I emailed customer service. They wrote right back to me (Yes, even the same day!!) and told me what the problem was and clear instructions as to how to fix it. Worked great after I got it going. Customer service gets a 5-star rating. Humidifier I give 4-stars. I would give it 5-stars, but I find the fan a bit noisy on the two higher settings.
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I had owned my Essick Air humidifier for about a year before the motor stopped working. I was running my humidifier at the highest humidity level and fastest fan speed 24/7 for five months. I contacted Essick Air's customer service department and they told me to ship it to them, with a free shipping label, and they would either repair it or replace it. I never got around to it and was not in dire need of the replacement or repair due to the apartment I was living in but moved again and suddenly needed it due to the dry radiant heaters of my new place. I contacted Essick Air again and, due to the generous two year warranty on the motor, received a brand new replacement without requiring me to ship the defective model back to them. I am happy to say that I have received my new humidifier and the air in my apartment is pleasantly moist and my sinuses are relieved! Thanks Essick Air!
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